k11777 Privacy Policy

Effective Date: 1 January 2026  |  Last Updated: 15 May 2026  |  Version 2.4

1. Introduction

k11777 ("k11777," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the k11777 online gaming platform accessible at https://k11777.net (the "Platform"). This Privacy Policy ("Policy") describes how k11777 collects, uses, stores, shares, and protects personal data in connection with your use of the Platform and all associated services.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

By registering an account on the k11777 Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please do not register or continue to use the Platform.

2. Data Controller

The data controller responsible for your personal data is:

• Entity: k11777 Online Gaming Platform
• Website: https://k11777.net
• Data Protection Officer (DPO): [email protected]
• Jurisdiction: Republic of the Philippines

As data controller, k11777 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.

3. Personal Data We Collect

k11777 collects the following categories of personal data from players and Platform visitors:

3.1 Registration & Account Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Philippine mobile number
• Email address
• Username and encrypted password
• Preferred language and currency settings

3.2 Identity Verification (KYC) Data

• Government-issued ID type and number (e.g., SSS, PhilHealth, UMID, driver's license, passport)
• Photograph of the ID document
• Selfie or liveness check image (where required)
• Proof of address (where required for enhanced due diligence)

3.3 Financial & Transaction Data

• GCash or PayM aya account reference (masked)
• Bank account details (masked, for withdrawal processing)
• Deposit and withdrawal amounts, dates, and methods
• Wagering history and game transaction records
• Bonus and promotion redemption records

3.4 Technical & Usage Data

• IP address and approximate geolocation (country/region level)
• Device type, operating system, and browser version
• Session duration, pages visited, and features used
• Referring URL and exit URL
• Cookie identifiers and similar tracking technologies

3.5 Communications Data

• Customer support chat transcripts and email correspondence
• Feedback, survey responses, and complaint records
• Marketing preference settings (opt-in/opt-out records)

4. How We Collect Your Data

k11777 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey.
• Automatically — through cookies, web beacons, server logs, and similar technologies when you access or interact with the Platform.
• From third-party service providers — including identity verification providers, payment processors (GCash, PayMaya, banks), fraud detection services, and analytics providers, where such providers share data with k11777 in connection with the services they perform on our behalf.
• From regulatory and law enforcement authorities — where k11777 is required by law to receive or process data in connection with a legal obligation or investigation.

5. How We Use Your Personal Data

k11777 uses your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Registration data, mobile number, email
Age and identity verification (KYC)	Date of birth, government ID, selfie
Processing deposits and withdrawals	Financial data, KYC data
Fraud prevention and AML compliance	Transaction data, IP address, device data
Providing customer support	Account data, communications data
Personalising your gaming experience	Usage data, game history, preferences
Sending service notifications	Email, mobile number
Sending marketing communications (with consent)	Email, mobile number, preferences
Platform analytics and improvement	Technical data, usage data (aggregated)
Responsible gaming monitoring	Transaction data, session data, self-exclusion records
Legal and regulatory compliance	All categories as required

6. Legal Basis for Processing

k11777 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity — processing is necessary to perform the contract between you and k11777 (i.e., to operate your account, process transactions, and deliver gaming services).
• Legal obligation — processing is required to comply with applicable Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act (RA 9160), and the Data Privacy Act (RA 10173).
• Legitimate interests — processing is necessary for k11777's legitimate interests in fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and freedoms.
• Consent — for marketing communications and non-essential cookies, k11777 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

k11777 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors — GCash, PayMaya, and partner banks, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers — third-party providers that assist k11777 in verifying player identities and ages in compliance with PAGCOR requirements.
• Fraud detection and AML service providers — providers that assist k11777 in detecting and preventing fraudulent activity and money laundering.
• Cloud infrastructure and hosting providers — providers that host the k11777 Platform and store data on k11777's behalf, subject to data processing agreements.
• Analytics providers — providers that help k11777 understand Platform usage patterns, using aggregated and anonymised data where possible.
• Regulatory and law enforcement authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or court order.

All third-party service providers that process personal data on k11777's behalf are bound by data processing agreements that require them to process data only on k11777's instructions and to implement appropriate security measures.

8. International Data Transfers

Where k11777 transfers personal data to service providers located outside the Philippines, such transfers are conducted in accordance with the Data Privacy Act of 2012 and NPC guidelines. k11777 ensures that appropriate safeguards are in place, including contractual clauses that provide data subjects with enforceable rights and effective legal remedies.

By using the k11777 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines. k11777 will always take steps to ensure that any such transfer is subject to appropriate protections.

9. Data Retention

k11777 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and KYC data: Retained for a minimum of 5 years from the date of account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Customer support records: Retained for 3 years from the date of the last interaction.
• Marketing consent records: Retained for the duration of your account and for 2 years following account closure or withdrawal of consent.
• Technical and usage logs: Retained for up to 12 months, after which they are aggregated or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with k11777's data disposal procedures.

10. Cookies & Tracking Technologies

k11777 uses the following categories of cookies and similar technologies on the Platform:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options. Disabling these may affect your experience.
• Analytics cookies: Help k11777 understand how players use the Platform by collecting aggregated, anonymised usage data. Used to improve Platform performance and content.
• Marketing cookies: Used to deliver relevant promotional content to you based on your interests and Platform activity. Only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Platform.

11. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by k11777:

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. k11777 will respond to all verified requests within 15 business days. We may need to verify your identity before processing your request.

If you believe k11777 has not adequately addressed your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

12. Children's Privacy

The k11777 Platform is strictly intended for persons aged 21 years and above. k11777 does not knowingly collect personal data from individuals under the age of 21. If k11777 becomes aware that personal data has been collected from a person under 21, such data will be deleted immediately and the associated account will be suspended.

If you are a parent or guardian and believe that a minor has registered on the k11777 Platform, please contact us immediately at [email protected].

13. Security Measures

k11777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Encryption: All data in transit is protected by TLS 1.3. All data at rest is encrypted using AES-256.
• Access controls: Access to personal data is restricted to authorised k11777 personnel on a strict need-to-know basis. All access is logged and audited.
• Two-factor authentication: Available for all player accounts and mandatory for k11777 administrative systems.
• Regular security audits: k11777 conducts regular penetration testing and vulnerability assessments of the Platform.
• Incident response: k11777 maintains a data breach response plan. In the event of a breach affecting your personal data, k11777 will notify you and the NPC within the timeframes required by RA 10173.
• Staff training: All k11777 personnel with access to personal data receive regular data privacy and security training.

While k11777 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying k11777 promptly if you suspect any unauthorised access to your account.

14. Third-Party Links

The k11777 Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the k11777 Platform. k11777 is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy

k11777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. Where changes are material, k11777 will notify registered players via email or in-platform notification at least 7 days before the changes take effect.

The effective date and version number at the top of this Policy will be updated with each revision. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy.

16. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact k11777's Data Protection Officer:

• DPO Email: [email protected]
• General Support: [email protected]
• Response Time: Within 15 business days for data subject requests; within 24 hours for general enquiries

To lodge a complaint with the Philippine data protection authority: National Privacy Commission (NPC) — [email protected] (plain text reference only).